Wednesday, August 5, 2009

Rideshare wants more reliability

Talking with people who do ridesharing as drivers I often hear the annoying fact that people who said, they are joining just don't appear at the pickup location or call 15 minutes before pickup that they changed their mind ... aarrrg.

It's even more annoying when you had 3 other people on the phone and told them the car was full already.

One solution for that problem is a "pay-in-advance" system where the driver can decide if he wants to give back the money. There are two services I know of which support this feature:

  1. Cooreea - which is us - here the driver can set a cancellation date after which he is allowed to keep the money, if the co-driver cancels

  2. And there just started another service for Germany: sichermitfahren which addresses exactly the same problem. The co-driver has to pay 6€ in advance and the driver is allowed to keep 5 of it if the co-driver cancels (1€ goes to the service provider)

Another solution for the problem which makes the co-driver more secure, that the driver is a reliable person is a simple rating system which allows to show a trust-value at the users profile. Since Ebay became more popular around the year 2000 I wanted the rideshare portals to have a rating system.

May the world be filled with trust and better transport systems!

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